Listening
Andy at the Shop

Salesperson: Hello, can I help you? Andrea: Yes! I am looking for a black dress and I think I like this one. Can I try it on? Salesperson: Which size are you? Andrea: Size M.

Salesperson: I’m afraid we don’t have that model in size M, but I have three other similar models. Andrea: Would you show me those models then? Salesperson: Sure! I’ll bring them. Hang on a minute. Andrea: Sure, I’ll wait here. …

Salesperson: Okay, so, I have these three models. The first one is more formal than the other two. This black formal dress is comfortable and simpler than the others. However, here I have the Anna Hovet Black dress, which is more comfortable than the first one. Now, if you are looking for something shorter, this third dress is a better option. Also, it is cheaper. Now, I can recommend you the Anna Hovet Black dress because it has the best quality and value for price.

Andrea: Uhm… what a difficult choice. I like them three, but the first dress is very formal and I need something more casual. The third dress is cheaper, but I think it is too short and I don’t want that. Probably the best dress is the Anna Hovet one. It is the most expensive, but the quality feels great when I touch it. How much is the Anna Hovet dress, again?

Salesperson: It costs $99 dollars. Now, I can give you a discount if you combine it with any of those shoes on that window. Andrea: No, thank you! I have the perfect shoes for this dress. I’ll take it.

Salesperson: Okay, follow me please. How will you pay? Andrea: Do you accept VISA? Salesperson: Yes, we do. Would you like a bag for that? Andrea: No, thanks. I have my own bag here.

Salesperson: So, that’s it. Insert your PIN number… and accepted! Here you go. Andrea: Thanks! Salesperson: That’s alright… bye! Erm… Who’s next?